Preparing for Move-In
Congratulations on your new home.
Moving can be exciting, but it often comes with a lot of questions. This guide is designed to help you prepare for a smooth move-in experience and understand the resources available throughout your tenancy.
Before moving in, residents should:
✓ Complete all required lease documents
✓ Pay required move-in funds
✓ Verify utility transfer requirements
✓ Review resident policies and responsibilities
✓ Activate the Resident Portal
✓ Review the Resident Benefits Package
✓ Complete any required PetScreening registration
Utility Information
Residents are generally responsible for establishing utility services in their name prior to move-in unless otherwise specified in the lease agreement.
Utility requirements vary by property and may include:
✓ Electric Service
✓ Water Service
✓ Gas Service
✓ Internet Service
✓ Trash Service
Residents should contact utility providers early to avoid service interruptions.
Your First Day
What to Expect on Move-In Day
On move-in day, residents should:
✓ Verify receipt of all keys, garage remotes, access devices, and mailbox information
✓ Review the property condition
✓ Test smoke detectors
✓ Locate utility shutoffs if applicable
✓ Familiarize themselves with emergency contact procedures
✓ Verify that utilities are functioning properly
If any concerns are identified, notify Azure Sky Realty promptly.
Documenting Property Condition
This is one of the most important sections.
Protect Yourself by Documenting the Home
Residents should thoroughly inspect the property upon move-in and document any existing conditions.
Recommended steps:
✓ Take photographs of each room
✓ Photograph flooring, walls, ceilings, appliances, fixtures, and exterior areas
✓ Note any existing damage, wear, or cosmetic issues
✓ Retain photographs throughout your tenancy
Move-in documentation helps establish the property's condition at the beginning of the lease and may help avoid misunderstandings during move-out.
Resident Portal Setup
The Resident Portal allows residents to:
✓ Make payments
✓ Review account activity
✓ Access lease documents
✓ Receive important communications
✓ Update contact information
New residents should activate their portal account as soon as possible after receiving login instructions.
Button: Resident Portal Information
Maintenance & Pest Control
Reporting Issues
Residents should report maintenance concerns promptly to help prevent additional damage and costly repairs.
Azure Sky Realty utilizes:
Property Meld
For maintenance requests and repair communication.
Pest Share
For eligible pest control requests through the Resident Benefits Package.
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Maintenance Requests
Pest Control Information
Understanding Your Responsibilities
Residents play an important role in maintaining the property.
Examples include:
✓ Replacing HVAC filters as required
✓ Reporting maintenance concerns promptly
✓ Preventing damage caused by neglect
✓ Following lease requirements
✓ Properly caring for appliances and fixtures
✓ Maintaining cleanliness and sanitation
Important Emergency Information
Call 911 Immediately For:
✓ Fire
✓ Medical Emergencies
✓ Crime In Progress
✓ Gas Leaks
✓ Life-Threatening Situations
For after-hours maintenance emergencies, follow the emergency maintenance procedures outlined in your lease agreement and resident communications.
Frequently Asked Questions
Typical questions:
When will I receive my keys?
How do I set up utilities?
What should I document during move-in?
What if I discover a problem after moving in?
How do I access the Resident Portal?
How do I submit a maintenance request?
How do I request pest control service?
What is included in the Resident Benefits Package?
Who do I contact if I have questions?
We're Glad You're Here
Our goal is to provide a professional, responsive, and enjoyable rental experience from move-in to move-out.
If you have questions before or after moving into your new home, our team is here to help.
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Contact Us
Resident Portal
Maintenance Requests
Move-In Guide
🔲 Next Resident Page
Likely sections:
Welcome Home
Before Move-In Day
Utilities
Resident Portal Setup
RBP Enrollment
Property Condition Documentation
Maintenance Expectations
Pest Control Information
Emergency Contacts
Frequently Asked Questions